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gigiscrate
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What types of products can I expect to receive each month?

You can expect to receive aromatics, bath & body products, and household cleaning essentials.

Where/Who do you get your products from?

ALL of our products are proudly made from small business in the United States.

When will my subscription box ship?

All subscription boxes ship on the 15th of the month. If you begin your subscription before 11:59pm on the 1st of the month, your box will ship on the 15th of that same month.

 

Examples:

-Order is placed on 01 January

-1st box ships on 15 January

-Subsequent shipments are 15 February, 15 March, 15 April, etc.

 

-Order is placed on 2 January

-1st box ships 15 February

-Subsequent shipments are 15 March, 15 April, 15 May, etc.

 

-Order is placed on 31 January

-1st box ships 15 February

-Subsequent shipments are 15 March, 15 April, 15 May, etc.

When am I charged?

For monthly subscriptions, you will be charged upon checkout, and then on the first of every month after your first box ships.

 

Examples:

-You checkout on 4 January

-You are charged on 4 January

-Your first box ships on 15 February

-You are charged again on 1 March, 1 April, etc.

Can I cancel at any time?

There is no commitment period with Gigi's Crate monthly subscriptions. If you cancel your subscription before your first box ships, we will cancel the order and refund you your money. If you are an active subscriber and cancel your subscription after you are charged on the 1st of the month, we will still ship you that month's box unless you contact hello@gigiscrate.com to request a refund for that month.

 

We have a strict no refund policy for all quarterly subscriptions!

Can I change my Gigi's Crate tier at any time?

You sure can! Just login to your account to change your tier, along with shipping address, billing information, etc.

Is your packaging eco-friendly?

Yes! We only use shredded paper filler, cardboard, honeycomb packing paper, and twine when assembling a Gigi's Crate. We will never use bubble wrap in securing the products shipped to you.

Are your products vegan?

No, not all of our products are vegan.

What's your refund policy?

NO REFUNDS on all quarterly subscriptions. 

 

For month-to-month subscriptions, contact hello@gigiscrate.com to request a refund if you've been billed on the 1st of the month and no longer wish to receive that month's shipment.

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